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Client's Charter

  1. To ensure every response via system / social media is answered within two (2) working days

  2. To ensure every response on approval of visit (local and international) is given within three (3) working days

  3. To ensure dissemination of information on all UPM activities is done within two (2) working days after being received from the organiser (Putra Bulletin Putra / Facebook)

  4. To provide feedback (comment, amendment or correction) for programme book / MC text / backdrop / bunting within seven (7) working days after being received from the organiser

  5. To ensure media invitation letter for UPM publicity purposes is issued to the media within three (3) days prior to the event

  6. To ensure KPI report is disseminated to all PTJ Heads after a KPI workshop within three (3) working days

  7. To ensure dissemination of ranking results (QS, THE, Greenmetric, Best Global Ranking) is implemented within two (2) working days

 

2019 CLIENT'S CHARTER REPORT

JANUARY 2019

FEBRUARY 2019

MARCH 2019

APRIL 2019

MAY 2019

JUNE 2019

 

2018 CLIENT'S CHARTER REPORT

JANUARY 2018

FEBRUARY 2018

MARCH 2018

APRIL 2018

MAY 2018

JUNE 2018

JULY 2018

AUGUST 2018

SEPTEMBER 2018

OCTOBER 2018

NOVEMBER 2018

DECEMBER 2018 

 

2017 CLIENT'S CHARTER REPORT

MAY 2017

JUNE 2017

JULY 2017

AUGUST 2017

SEPTEMBER 2017

OCTOBER 2017

NOVEMBER 2017

DECEMBER 2017

Updated:: 10/07/2019

MEDIA SHARING

CORPORATE STRATEGY AND COMMUNICATIONS OFFICE
Universiti Putra Malaysia
43400 UPM Serdang
Selangor Darul Ehsan
03 9769.6003 / 6009
03.8946 8972
C1563374364